Journals

Lifetime Warranty

We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, KFJ may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise. Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as a part of the character of the item, and should not be considered a defect.

Cleaning & Inspection Services

We recommend having your diamond ring cleaned and inspected every six months or if it undergoes any potential trauma. Inspections may help prevent the loss of a stone and extend the life of your jewelry. This cleaning and inspection service is free of charge.

Lifetime Diamond Upgrade

All graded diamond engagement rings and diamond studs purchased from KFJ are eligible.
You will receive credit equal to 100% of the original price toward the purchase of a new diamond.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original diamond grading report.
Any damage to the original diamond may disqualify the diamond from our upgrade program.

We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, KFJ may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise. Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as a part of the character of the item, and should not be considered a defect.

We recommend having your diamond ring cleaned and inspected every six months or if it undergoes any potential trauma. Inspections may help prevent the loss of a stone and extend the life of your jewelry. This cleaning and inspection service is free of charge.

All graded diamond engagement rings and diamond studs purchased from KFJ are eligible.
You will receive credit equal to 100% of the original price toward the purchase of a new diamond.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original diamond grading report.
Any damage to the original diamond may disqualify the diamond from our upgrade program.